Shipping Policy

• Orders are typically processed within 1-3 business days.
• Standard shipping within Canada: 3-9 business days.
• Shipping fees are calculated at checkout based on your location and order weight.
• Free shipping on orders over CAD $100 within Canada.
• Customers are responsible for any customs fees, duties, or taxes for international orders.

Privacy Policy

• We collect personal information such as your name, address, and payment details to process your orders.
• Your information is used to fulfill orders, improve our website, and provide customer support.
• We do not sell or share your personal information with third parties, except for service providers facilitating payment and shipping.
• Your data is encrypted and stored securely in compliance with Canadian privacy laws.

Returns, Exchange and Cancellation

• Due to limited inventory, we currently, we do not accept returns, exchanges, or cancellations.
• However, if there is an issue with your order, please contact us at heartwear.info@gmail.com within 10 days of delivery, and we will do our best to address your concerns.